Who we are
This privacy policy explains how Gift Art Deco Ltd (company number 16127682, registered in England and Wales) ("Gift Art Deco", "we", "us") collects and uses personal information when you visit giftartdeco.co.uk or contact us. Our registered office address is shown at the bottom of every page.
We are the controller of the personal information described here. If you have any questions about this policy or how we handle your information, email info@giftartdeco.co.uk.
Information we collect
We only collect what we need to respond to you and to run our business:
- Enquiry details: your name, email address and message, plus any optional details you choose to give us such as your business name, phone number, website address and platform.
- Email correspondence: the content of emails you send us and our replies.
- Client information: if you become a client, contact and billing details and the information needed to deliver the work we agree.
- Technical information: our hosting provider automatically records basic server logs (such as IP address, browser type and the pages requested) to keep the website secure and working.
This website does not use analytics, advertising or tracking cookies. See our cookie policy for details.
How we use it
- To reply to your enquiry and discuss how we might help.
- To prepare proposals, deliver services and send invoices if you become a client.
- To keep records required by law, for example for tax and accounting.
- To keep our website and systems secure.
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
Our legal basis
| Purpose | Lawful basis under UK GDPR |
|---|---|
| Replying to enquiries | Legitimate interests (responding to people who contact us) and, where you ticked the consent box, your consent |
| Preparing proposals and delivering services | Taking steps before entering into a contract, and performing that contract |
| Accounting and tax records | Legal obligation |
| Server logs and website security | Legitimate interests (keeping the site secure and available) |
How long we keep it
- Enquiries that do not lead to work: up to 12 months after our last contact.
- Client records: for the length of our relationship and then for six years, to meet legal and tax requirements.
- Server logs: kept by our hosting provider for a limited period, normally no more than 90 days.
When information is no longer needed, we delete it securely.
Third parties
We share personal information only with service providers who help us run the business, and only as far as needed:
- Website hosting: our hosting provider stores the website files and server logs.
- Email: our email provider stores the messages you send us.
- Google Fonts: the fonts on this website are loaded from Google's servers, which means your browser sends your IP address to Google when a page loads. See Google's privacy policy.
- Professional advisers: such as our accountant, where required.
Some of these providers may process data outside the UK. Where they do, we rely on safeguards recognised under UK data protection law, such as adequacy regulations or the International Data Transfer Agreement.
When you use the contact form, your message is passed to your own email app; it is not stored on this website.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information, or to restrict how we use it;
- object to our use of your information where we rely on legitimate interests;
- withdraw consent at any time, where we rely on consent;
- ask for your information in a portable format.
To make a request, email info@giftartdeco.co.uk. We will respond within one month. There is normally no charge.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections, access controls and two-factor authentication on the accounts we use.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk/make-a-complaint.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.